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AI Agents & Assistants

An AI assistant that answers customers the way your best colleague would.

Trained on your own information and limited to it. It answers questions around the clock, takes the details of an enquiry, routes or books it, and hands over to a person when it should. Inside the company, it finds answers in your documents in seconds.

Indicative price
from€1,300excl. VAT
Typical timeline
2–5 weeks

Sound familiar?

If even one of these is true for your company, this is where to start.

  • The same customer questions get the same answers, typed by hand, every week
  • Enquiries that arrive in the evening or at the weekend wait until Monday
  • Important emails get lost among the routine ones
  • Information about clients, procedures and projects is scattered and hard to find

What we build.

  • 01

    A customer-facing assistant

    On your website or messaging channel. It answers from your real company information, recommends the right service and takes contact details.

  • 02

    Hand-over to a person

    When it does not know, or the topic is sensitive, it says so, collects the details and passes the conversation to a colleague with the context attached.

  • 03

    Email triage and summaries

    Incoming messages are classified, prioritised and summarised. The ones that need action reach the responsible person directly.

  • 04

    Search across company documents

    Ask a question in plain language and get the answer from your contracts, procedures and archive, with a reference to the source.

How we work

From first call to a system that runs on its own.

You always know what happens next, what it costs and when it is done.

  1. 01

    Audit

    free, 30 minutes

    You show us how the work is done today. We tell you what is worth automating, what is not, and why.

  2. 02

    Prototype

    on your real data

    Before you commit to a build, we run the idea on a sample of your own documents or requests and show you the result.

  3. 03

    Build

    usually 2–6 weeks, fixed quote

    You get the scope, stages, price and timeline in writing. We deliver in stages and you pay per stage delivered.

  4. 04

    Support

    optional, monthly

    We monitor, adjust and stay the same people who built the system.

What you get.

  • A test on your real questions before launch
  • Clear limits: the topics it covers and the ones it hands over
  • Integration with your website, inbox or CRM
  • A log of conversations you can review
  • A summary of what customers actually ask, after the first weeks

Indicative price

from €1,300 excl. VAT

Typical timeline: 2–5 weeks

PricingROI calculator

We use AI in our own products first.

LexiFlow has an AI assistant for document templates. Hoteligen generates hotel websites with AI. ALYSAR uses our automations in daily accounting work.

lexiflow.eu
Screenshot of LexiFlow (lexiflow.eu)

SaaS · document generation

LexiFlow

Contracts, quotes and certificates generated automatically from DOCX templates.

subscription plans
4
languages
4

Open lexiflow.eu

hoteligen.app
Screenshot of Hoteligen (hoteligen.app)

SaaS · website builder

Hoteligen

A website with direct bookings for hotels and guesthouses, generated with AI.

plans
3
site generation
AI

Open hoteligen.app

alysar.ro
Screenshot of ALYSAR (alysar.ro)

Accounting firm

ALYSAR

Website, client portal and internal automations for an accounting firm.

Google reviews
12
authorised firm
CECCAR

Open alysar.ro

See case studies

Frequently asked questions

Can the assistant tell customers something wrong?

We limit it to the information you give it and to the topics you agree. When it does not know the answer, it says so and takes the customer’s details for a colleague.

Is this just a chatbot?

A classic chatbot follows a fixed script. An AI assistant understands the question, finds the answer in your information and can take actions such as creating a ticket, booking a slot or updating the CRM. We decide together how much it may do on its own.

Which languages does it work in?

It answers in the language the customer writes in. Before launch we test it in the languages your customers actually use.

Does our data go to third parties?

We use AI providers whose terms do not allow training on your data and, where needed, processing inside the EU. We agree with you up front which data may leave the company and which may not.

What does it cost to run?

Hosting plus usage of the AI service, which depends on the number of conversations. We estimate both in the offer. Maintenance and adjustments are optional and start at €120 a month.

Book a free automation audit

Tell us which process costs your team the most time.

In a free 30-minute audit we map it with you and tell you what can be automated, roughly what it costs and how long it takes. No obligation.

We reply within one working day.

A few sentences are enough: what the team does by hand today and how often.

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Book a free automation audit