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Privacy policy

This policy explains what data the MURAVIAN website may process and under what conditions. It applies only to muravian.com.

Last updated:

Controller and contact

The data controller is MURAVIAN SRL, company registration number (CUI) 32386300, registered with the Romanian Trade Register under no. J40/13079/2013, with its registered office in Bucharest, Sector 3, Romania.

For any request about personal data, write to office@muravian.com or call +40 738 178 556.

Data you send through the forms

The forms on the site ask for your name, work email, company, optionally your phone number, and your message. The ROI calculator asks for an email address only if you choose to have the result sent to you, together with the figures you entered. The guide download asks for your name and email.

We use this data only to reply to your request, to prepare an offer where relevant, and to send you what you asked for (a confirmation, the calculator result or the guide).

Your request is sent by email to office@muravian.com and, where applicable, recorded in our internal client management system. You receive an automatic confirmation by email. We do not sell your data and do not pass it to third parties for marketing.

The legal basis is your request to be contacted (steps taken at your request before entering into a contract, Article 6(1)(b) GDPR). We keep the data for as long as it is needed to answer the request and, if you become a client, for the duration of the collaboration and the legal retention periods that apply.

Protection against spam

To stop automated abuse of the forms, the server keeps, for a few minutes, a counter linked to an irreversible hash of your IP address. It is not used for any other purpose and is deleted automatically.

Booking a call

If you book a call through the online calendar, the scheduling service processes on our behalf the details you enter (name, email, the time you choose). The calendar is loaded only when you ask to see the available times.

WhatsApp, email and phone

If you write to us on WhatsApp, the conversation is also processed under the WhatsApp (Meta Platforms) policy. Emails and calls are used only to communicate with you about your request.

Google Analytics 4

Google Analytics 4 is loaded only after you expressly accept analytics. Before consent we do not load the GA4 script and we do not send analytics events.

After acceptance, GA4 may process information about how the site is used, such as pages viewed, interactions with buttons and forms, device type, browser and technical data associated with the visit. The site sends only technical events to GA4 and never your name, email, phone number or the content of your message.

  • Purpose: measuring how the site is used and which interactions lead to a request
  • Legal basis: your consent, given through the cookie banner
  • Provider: Google Ireland Limited / Google LLC, depending on the configuration of the service
  • Withdrawing consent: the “Cookie preferences” button in the footer

Hosting and technical logs

Like any web server, the server that hosts the site keeps standard technical logs (IP address, time, page requested) for security purposes, for a limited period set by the hosting provider.

Your rights

To the extent that your data is processed, you may request access, rectification, erasure, restriction, objection or portability, and you may withdraw your consent for analytics. Write to office@muravian.com.

You have the right to lodge a complaint with the data protection authority: in Romania, the National Supervisory Authority for Personal Data Processing (ANSPDCP), or the authority of the EU country where you live.

Updates

We update this policy when we change what the site does or how data is processed. The date of the last update is shown at the top of the page.